Imprint
noimos AG
Daniel Meier, CEO
Technoparkstrasse 1
8005 Zürich
info@noimos.ai

Privacy Policy

General:
This privacy policy is governed by and shall be construed in accordance with Swiss law. It also takes into account the provisions of the European General Data Protection Regulation (GDPR 2016/679).

noimos AG (hereinafter "noimos") takes the protection of your personal data very seriously. Your personal data is treated confidentially, is not resold to third parties, and we comply with the legal data protection provisions as well as the provisions of this privacy policy. We reserve the right to amend our terms of use (including this privacy policy) from time to time. It is therefore advisable to read this privacy policy regularly. By using the website, you acknowledge the terms of use in their current version.

Data Controller:

noimos AG
Technoparkstrasse 1
8005 Zürich
Switzerland

Email: dpo@noimos.ai

When do we process personal data?
In order to provide our services, we process personal data that is required for the respective service provision (e.g., claims processing or risk assessment). On our websites, personal data is further processed by means of cookies, analytics tools, and log files:

• Applications for documenting claims / providing case summaries: Personal data is processed in the context of claims processing or risk assessment. This includes in particular personal data visible on the vehicle registration document as well as possible reflections of persons in vehicle images.
• Homepage (noimos.ai): Personal data required for the operation of the website is processed.
• Contact form: Submitted contact forms for enquiries are used for processing and retained. Contact enquiries are not used by us for marketing purposes.
• Newsletter: As part of your registration, personal data is processed for the delivery of newsletters.

Collection of personal data:
Personal data is either collected directly by the data subject or, in the context of claims processing or risk assessment of an object to be insured, by the persons who carry out this process on behalf of the data subject (e.g., garages or insurers).

Which personal data is collected and processed:
The personal data collected is that which is necessary to identify data subjects in claims processing or risk assessment of an object and thus to enable the processing of business transactions (e.g., name, address, email address, licence plate number). Furthermore, personal data received through contact forms or newsletter registrations is processed.

Processing purpose
Personal data is processed primarily for the purpose of claims processing or risk assessment. This also includes expert reviews for quality assurance, particularly in the area of Visual Intelligence, and the use of part of the data for further development, as far as possible in anonymised form. Furthermore, personal data is processed for the purpose of newsletter delivery or handling enquiries from contacting persons. This also includes the need for part of the personal data for the proper provision of our services on our websites. We also use personal data for analyses of user behaviour so that we can further optimise our services.

Noimos also uses AI-powered productivity tools to make internal workflows more efficient. In this context, business contact data (e.g., name, email address) contained in our business correspondence may be processed by these tools. The processing is based on our legitimate interest in increasing the efficiency of internal processes. The tools used are not used for automated decisions, and data is not used for training purposes by the providers.

Access to and disclosure of personal data
Noimos makes your personal data available within noimos to a limited group of users who need access so that noimos AG can fulfil its contractual and legal obligations.

Noimos transmits personal data to partners and service providers if they require the personal data for the fulfilment of legal or contractual obligations (of the partners or of noimos). All partners and service providers are contractually obligated to treat your personal data confidentially and to process your personal data only insofar as this is necessary for the provision of services and with the same application of care and diligence as noimos would apply.

Where a legal obligation exists, noimos also discloses your personal data to public bodies and authorities.

Legal basis for data processing:
Where processing of personal data is carried out on the basis of a legal obligation, this serves as the legal basis. This may include, for example, disclosure to third parties or a retention obligation.

Where you give us consent (e.g., by independently registering for the newsletter), this consent serves as the legal basis for processing.

In other cases, we process personal data on the basis of a contractual obligation or a legitimate interest, in particular for the provision and further development of our services in claims processing, risk assessment, or for optimising our websites.

Storage of personal data and retention
Noimos stores your personal data for as long as it is legally required to do so (e.g., retention periods) or as long as it has a legitimate interest in storing it in order to provide its services and/or operate its websites.

Personal data for which there is no legal basis, no legitimate interest, and no consent for processing will be deleted.

Details on noimos websites and applications:

Log files
To ensure an error-free website and its security and to optimise it, there is a legitimate interest of the website operator in the log files. The following data is collected:

• Browser type and browser version
• Operating system used
• Time of server request
• IP address
• General description of the process (without data being sent)

Cookies

What are cookies?
Cookies are small data packets in the form of text files that are exchanged between computer programs. They do not contain viruses and do not cause any damage to your computer.

What does noimos use cookies for?
Cookies are used by noimos to make our website more user-friendly and effective. Without cookies, the use of the noimos website may only be possible to a limited extent. There is therefore a legitimate interest in storing cookies for the error-free and optimal provision of noimos services.

Hosting:
Noimos hosts its website with Hostpoint AG. So that Hostpoint AG can provide its services reliably, technically flawlessly, and in compliance with the law, the Hostpoint AG server creates so-called log files. Further information about data that Hostpoint AG processes when visiting the noimos website can be found at www.hostpoint.ch. The other applications are operated by Google on Google Cloud Services in data centres in Switzerland and the Netherlands. The same conditions as those mentioned above in this "Hosting" section apply accordingly.

Plugins, Tools, and Service Providers

Google Analytics
This website (www.noimos.ai) uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored on a Google server in the USA. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide further services related to website use and internet use. Google may also transfer this information to third parties where required by law or where third parties process this data on behalf of Google. Google will in no case link your IP address with other Google data. You can prevent the installation of cookies by adjusting your browser software settings; however, we point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purpose described above.

Google Web Fonts
This website (www.noimos.ai) uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, the browser you use must connect to Google servers. This gives Google knowledge that our website was accessed via your IP address. If your browser does not support web fonts, a standard font from your computer will be used. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/

This site uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the USA. The provider of this site has no influence on this data transfer.

Google reCaptcha
Noimos.ai uses the invisible reCAPTCHA. Users are subject to Google's terms of use and privacy policy.

• Privacy Policy
• Terms of Service

Cloudflare
Noimos uses Cloudflare on its websites and applications for protection against network attacks. Furthermore, noimos uses Cloudflare for the optimisation of its websites. The provider of this service is Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. The privacy policy of Cloudflare can be found at: https://www.cloudflare.com/privacypolicy/

Google Cloud
The personal data collected by noimos applications (image material, personal information related to claims documentation or risk assessment) is stored in Google Cloud. The servers are located in Switzerland and Europe. Google's privacy policy can be found here: https://policies.google.com/privacy

Logrocket
Noimos uses Logrocket on its websites and applications to analyse and evaluate user behaviour. This includes, for example, mouse movements, the duration of a website visit, abandonment of inputs, etc. Based on this analysis, noimos is able to optimise its websites and applications and to better support users in support cases. Therefore, there is a legitimate interest of noimos in this data collection. This is done by means of persistent cookies. The provider of this service is Logrocket, 87 Summer St., Boston, MA 02110. The privacy policy of Logrocket can be found here: https://logrocket.com/privacy

Sentry (Sentry.io):
Noimos uses Sentry on its websites and applications for performance monitoring as well as for error detection and resolution. Through this use, noimos is able to quickly identify performance problems, determine errors, and find solutions. For this reason, there is a legitimate interest in this data collection. The provider of this service is: Sentry.io, 45 Fremont St, 94105 San Francisco, California, US. The privacy policy of Sentry can be found at: https://sentry.io/privacy/

Better Uptime:
The monitoring of noimos websites is carried out by Better Uptime, to be notified immediately in case of website outages and to be back online as quickly as possible for noimos customers and partners. Better Uptime is a product of Better Stack, Hlavni mesto Praha, Prague, Czech Republic. The privacy policy of Better Stack can be found at: https://betterstack.com/privacy

Mailchimp:
Noimos uses Mailchimp for newsletter registration and delivery. The provider of this service is Intuit Inc. The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta 30308 USA // Bird & Bird GDPR Representative Services Ireland, Deloitte House, 29 Earlsfort Terrace, Dublin 2, DO2 AY28. The privacy policy of Intuit Inc. can be found here: https://www.intuit.com/privacy/statement/

Sendgrid / Twilio:
For the automated sending of emails and SMS, we use the services of Sendgrid (email) and Twilio (SMS). These involve the delivery of links for the use of our applications or deliveries of summaries following corresponding documentation by the recipients in our applications.

Audatex
For the preparation of cost estimates for vehicle repairs, the Audatex calculation service may be used. Furthermore, additional services in the area of image analysis provided by Audatex may be used. The provider of these services is Audatex (Schweiz) GmbH, Elias-Canetti-Strasse 2, 8050 Zürich. The privacy policy can be found here: https://www.solera.com/privacy-policy/

GT Motive
For the preparation of cost estimates for vehicle repairs, the service of GT Motive may be used. The provider of this service is GT MOTIVE, S.L. – Calle Teide 3, 28703 SS de los Reyes, Madrid. The Terms of Service of GT Motive can be found here: https://www.gtmotive.com/en/term-of-use/ and the privacy policy here: https://www.gtmotive.com/en/privacy-policy/

3C Deutschland GmbH
For the expert review of cases analysed by Visual Intelligence, the service of 3C is used. Documentation is reviewed and analyses are checked for correctness. This is done for quality assurance and improvement of Visual Intelligence. The provider of this service is 3C Deutschland GmbH, Edisonstrasse 19, 74076 Heilbronn. The privacy policy of 3C can be found here: https://www.3c-d.de/de/ccc/cms/privacy

HumanSignal (Label Studio)
For the training of our models, we use the support of labellers who manually prepare images, for example by manually drawing in damage. This is done for the purpose of training and improving the models. The platform used for this is Label Studio by HumanSignal. Data transmission is TLS-encrypted. The provider of this service is HumanSignal, Inc., San Francisco, CA, USA. The privacy policy of HumanSignal can be found here: https://humansignal.com/legal/privacy-policy/

Callpoint AG
To provide our technical support as a point of contact for end customers and garages, we use Callpoint for a first-level support service. The Noimos hotline and the Noimos support email are handled by Callpoint for technical assistance. The provider of this service is Callpoint AG, Hochbergerstrasse 15, CH-4057 Basel. The privacy policy of Callpoint can be found here: https://www.callpoint.ch/datenschutz

Swiss-Bulgarien Services AG
For support with manual data annotation and preparation (labelling) in the context of the further development of our AI models, we use administrative services from Swiss-Bulgarien Services AG. In the course of their work, labellers may have access to image material. There is a legitimate interest of Noimos in this data processing to ensure the quality and further development of its AI models. The provider of this service is Swiss-Bulgarien Services AG, Eichenweg 14, 3855 Brienz, Switzerland. The privacy policy of SBS can be found here: https://sb-services.ch/datenschutzerklaerung/

Calvin Risk AG
Noimos has its text models regularly tested by independent tests. These tests serve quality assurance, the detection of bias and discrimination, as well as the verification of the robustness and validity of AI models. In the context of these tests, personal data may be processed. There is a legitimate interest of Noimos in this data processing to ensure the quality and compliance of its AI models. The provider of this service is Calvin Risk AG, Rankstrasse 23, 8302 Kloten, Switzerland. The privacy policy of Calvin Risk can be found here: https://www.calvin-risk.com/privacy-policy

Microsoft
Noimos uses Microsoft 365 as its central office software and other productivity applications. In the context of using these services, personal data of employees and their communication partners is processed. The provider of this service is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA. The privacy policy of Microsoft can be found here: https://privacy.microsoft.com/en-us/privacystatement

Anthropic PBC
Noimos uses Claude, an AI-powered productivity tool from Anthropic, to support internal workflows (e.g., summaries, drafts, research). In this process, business contact data may be processed. The provider of this service is Anthropic, PBC, 548 Market St, PMB 90375, San Francisco, CA 94104, USA. The privacy policy of Anthropic can be found here: https://www.anthropic.com/privacy

Contact form
Noimos can be contacted directly via the contact form for individual enquiries (questions, feedback, etc.). Personal contact data is requested for the purpose of responding (email address, telephone number, name/company). This personal data is retained only for as long as it is needed to process the enquiry.

Newsletter
Persons interested in news about Noimos can register for the Noimos newsletter service. Delivery is provided by an external service provider. Registration and disclosure of personal data is voluntary and can be revoked at any time.

Your rights regarding your personal data:

Right of access
Data subjects have the right to enquire with the person responsible for data processing at noimos about which of their personal information has been or is being processed. Where personal data has been transferred to a third country, there is also a right of access. Furthermore, there is the right to a copy of this information.

Right to rectification
Data subjects have the right to request rectification of inaccurate or incomplete personal data, taking into account the purpose of processing.

Right to erasure
Data subjects have the right to request the immediate erasure of the affected personal data from the person responsible for data processing. The person responsible for data processing must comply with such a request immediately, unless noimos continues to require the personal data in question for the fulfilment of a legal or contractual obligation or in the context of judicial or administrative proceedings.

Right to restriction of processing
Data subjects have the right to request a restriction of the processing of their personal data.

Right to object and withdrawal
Data subjects have the right to object to the processing of their personal data or to withdraw their previously given consent. The person responsible for data processing will then cease processing, unless they can demonstrate overriding legitimate grounds for the processing.

Right to data portability
The data subject has the right to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format.

Exercising your rights:

Contact for data protection matters:

To exercise your rights or for other data protection matters, you can contact the Data Protection Officer of noimos:

noimos AG
Data Privacy Officer
Technoparkstrasse 1
8005 Zürich
dpo@noimos.ai

You also have the right and the option to contact the Federal Data Protection and Information Commissioner (FDPIC):

Federal Data Protection and Information Commissioner
Feldeggweg 1
CH – 3003 Bern
https://www.edoeb.admin.ch/en

In the EU, you can find the contact details of your competent data protection authority here: https://www.edpb.europa.eu/home_en

Zürich, 12.06.2026
noimos AG
Switzerland

Terms of Use of this Website:

On this website, noimos AG presents its services and products. By accessing this website, you accept the terms of use contained herein. Should you not agree to these terms, we ask you to leave our website. We reserve the right to change our terms of use at any time. By using the website, you acknowledge the terms of use in their current version.

Content of this website
noimos AG has compiled the information and data published on the website to the best of its knowledge and with the greatest care. However, noimos AG does not guarantee the accuracy, completeness, or timeliness of the content provided on www.noimos.ai.

Use of the website
Our website serves the user's own, personal information through individual queries in the search functions provided. The printing or saving of information contained on the website is permitted exclusively for the user's own, personal, and non-commercial use. The reproduction, modification, or other processing of information contained on our website, its distribution, publication, or other reproduction is not permitted. The manual or automated querying of content on our website for the purpose of making this information available in the context of other offerings (e.g., in the context of meta search offerings or so-called spiders) is only permissible with our written consent.

The use of the website does not establish any contractual relationship between the user and noimos AG. The information on our website does not constitute binding offers within the meaning of contract law but is to be understood as a non-binding invitation to the user to submit an offer. A contract is only concluded through our express acceptance of an offer or order by the user. The use of noimos AG's services is subject to the general terms and conditions as well as the data protection provisions. These must be consulted before any use of the corresponding services.

Copyright and trademark notice
This website and the data and other information contained therein, including photos, illustrations, texts, and navigation elements, are protected by copyright and other protective rights. In the relationship between the user and noimos AG, these rights belong exclusively to noimos AG. Any use of content published on this website outside the user's own, personal use as described in the preceding section 2 is only permissible with the prior consent of noimos AG.

Warranty and liability
We strive to ensure that our website is always up to date and accessible via the Internet with current browsers. However, we cannot guarantee that the content available through our website is always complete, correct, or suitable for a particular purpose. The accessibility of our website depends on the availability of web servers and network infrastructures and is therefore beyond our sphere of influence. noimos AG therefore rejects any liability for the accessibility, accuracy, or completeness of the information on this website.

Embedded content from other websites
Posts on our websites may contain embedded content (e.g., videos, images, posts, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking services, and record your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to that website.

For direct or indirect references to third-party websites ("hyperlinks") that are outside the responsibility of the author, a liability obligation would only come into force if the author had knowledge of the content and it were technically possible and reasonable for them to prevent use in the case of unlawful content. The author hereby expressly declares that at the time of linking, no illegal content was recognisable on the pages to be linked. The author has no influence on the current and future design, content, or authorship of the linked/connected pages. The author therefore expressly dissociates themselves from all content of all linked/connected pages that were changed after linking. This applies to all links and references set within the author's own internet offering as well as for third-party entries in guest books, discussion forums, link directories, mailing lists, and all other forms of databases set up by the author to which external write access is possible. For illegal, incorrect, or incomplete content, and in particular for damages arising from the use or non-use of such information, only the provider of the page to which reference was made is liable, not the person who merely refers to the respective publication via links.

Cookies
We use anonymised cookies to provide you with a pleasant user experience on our website and to avoid displaying the same messages repeatedly.

Applicable law and jurisdiction
This website is operated in Switzerland. By using this website, you accept that these terms of use and all disputes arising from or related to the use of the website are governed by substantive Swiss law. The exclusive place of jurisdiction is the ordinary courts of Winterthur. noimos AG alternatively reserves the right to sue the user at their place of residence.

Amendment of terms of use
noimos AG reserves the right to amend these terms of use at any time and without prior notice. These changes take effect immediately upon publication. Continued use of our offering after the time of such a change constitutes acceptance of the change.

Zürich, 12.06.2026
noimos AG
Switzerland